“… First, let me tell you that you are a remarkable writer. You have a sense of timing, rhythm, and wording that cannot be taught. You have succeeded admirably in creating very individual characters -- from Sweetie, obviously young, idealistic, and inexperienced, to Matilda, who must bear the grief of her own loss. My favorite character -- and, I suspect, the favorite for many of your readers -- is Heidi. The repetition of phrases that is her characteristic is a brilliant device.
Your knowledge of the zoo and of animals is very apparent. It is a mark of achievement that you impart a great deal of information to readers in a very natural way -- without sounding as if you were teaching them a lesson. Well done…”